Privacy Policy

Privacy Statement

In this privacy policy references to “we”, “us” and “our” are to Briggs Home Clean. References to “our Website” or “the Website” are to www.briggshomeclean.co.uk

What information we collect and how

The information we collect via the Website may include.

  1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
  2. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
  3. We do not share Individuals personal information with any other 3rdparties and refuse to act in this way.

What we do with your information

Any personal information we collect from this website will be used in compliance with the General Data Protection Regulation Act 2018 and other applicable laws.

The details we collect will be used

  1. To process your services, to provide after sales service.
  2. In certain cases we may use your email address to send you information on our other services. In such a case you will be offered the option to opt in/out before completing your payment.

 

Your rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information, contact us for a personal data request form, this will incur a charge to the individual at £10.00 for the administration fee.

 

Other websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.

 

Data Handling

As an ethical UK based business, from the 25thMay 2018 GDPR (General Data Protection Regulation) comes in to force for any business operating within the EU, this is an update of the current data protection Act1988.

This prohibits us as a business from contacting individuals directly and storing any data about you on our database systems unless we have your explicit consent to do so, every european citizen has the right to have any data held on record about them deleted from business databases with in the UK law.

Every business that uses an individual’s data as a form of communication, E.G. (a client’s Email address in order to send invoice to clients for services provided to the services user) Other personal details such as telephone numbers, Names and address are also required for billing processes.

How Your Data Is Obtain

Before any information about a citizen of the EU can be processed, the services user or potential services user must give some form of written consent to store and use data provided to us by the services user for the purpose of communications, Contractual processing, quotations, invoicing and receipts, to be compliant with the GDPR.

Currently all data of customers of Briggs Home Clean was collected during the enquiry stage of providing services to the individual service user.

How Your Data is Stored

Data provided to Briggs Home Clean by the services user is stored with in a protected data base on encrypted device in a secure location. None of this data is passed on to 3rdparties or shared with companies / organisation.

Deletion Individuals Records

Every individual has the right to ask to have their details to be deleted from our system records

Within UK law, if the individual feels this is unfair they can contact the ICO UK on advice as to the decision made was incorrect or not? and if any further action will be necessary.

 

Loss of Data & Risks

Loss of data can be as simples as an electronic devices malfunction and no longer is able to display the data collected about an individual for the fore mentioned lawful purpose. or incorrect details given during the enquiry stage to provided services.

In this event, the individual parties involved will be informed of this event along with the ICO UK for advice on what action is to be taken.

Stolen Data

Stolen Data is when un authorised person unlawfully steals Data from and electronic device or hard paper copy, this can be as simple as a computer hackier stealing / copying system records.

We have updated all electronic security systems with password protected devices along with new hardware to secure the locations of said devices, Electronic devices have location tracking

In the event the personal data is stolen all of the necessary authorities with be contacted along with the individuals involved.

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